At The Hyde Hotel, when you check-in, our friendly front desk team will authorize your credit card for any incidental extras. We will do this by putting a pending charge onto your account of R200 per night and never more than R2000. This is called an authorization hold.
The Hyde releases this hold within hours after your check out, however, banks and credit card companies may take a few business days to release the funds back into your account.
Please consult your respective bank or your credit card company to ensure they have released this amount. For more information, please see our terms and conditions.
Kindly note, The Hyde will never charge your card without your prior authorization.